GPs and referrers

We ask for referrals to be sent via the NHS e-Referral Service (formerly Choose and Book) where possible.

All non ERS new referrals should be emailed to  bsu-tr.outpatientbookings@nhs.net only.

All other general correspondence and queries ie. under care already and non A&G should be emailed to bsuh.outpatients.bookingcentre@nhs.net

If it is not possible to use the NHS e-Referral Service, referrals should be sent to the below address.

We will upload them to our internal electronic referral management system to ensure they are processed in a timely and efficient manner.

Address for paper referrals:

Referral Management Team, Brighton and Sussex University Hospitals NHS Trust, Outpatients Department, Eastern Road, Brighton, BN2 5BE

Information to include

Referral letters must include:

• Patient name, address, post code, date of birth, NHS number, local patient identifier
• Patient contact number and/or email address
• GP name, medical practice code, organisation name and code, professional name
• The service to which the patient is being referred
• For inter provider transfers, also include the Referral to Treatment (RTT) status, clock start date, decision to refer date, referral reason

All clinical teams have senior on-call staff available for telephone advice to referring clinicians. You can contact them via the switchboard bypass number at the top of this page.

New patients

Non-urgent specialist consultant advice and guidance (A&G) is available for GPs considering referring patients to BSUH, but who require advice before doing so.

Paediatric medicine provides non-urgent A&G for GPs using the NHS e-Referral System. We will endeavour to respond to queries within 2 working days where possible. Responses will be sent to the referrer via the NHS e-Referral System or by reply e-mail via nhs.net.

If GPs need to discuss an outpatient referral to any other paediatric specialty please speak to the ‘Consultant of the Week’ on 01273 696955 bleep 8638.

To discuss urgent referrals to Children’s Emergency Department, please speak to the ‘Children’s ED consultant’ on 01273 696955 bleep 8641.

Patients under our ongoing care

You can contact some specialties via email for non-urgent advice about patients already known to them. You should expect a response within three working days.

Please include clear patient details, including hospital number, and enough clinical information to avoid subsequent delay. Emails must be sent from an nhs.net address if containing patient identifiable information.

Specialties offering non-urgent email advice:

• Paediatric orthodontics: bsu-tr.royalalexorthodontics@nhs.net