Patient transport and travel costs

Ambulance transport

The non-emergency patient transport service is only available for patients who are unable (for medical reasons) to use private or public transport services for their journey to and/or from our hospitals.

A clinical need for treatment does not necessarily imply a medical need for transport.

Individuals without a medical need for transport should take responsibility for organising their own transport.

For patient transport queries please contact South Central Ambulance Service on 0300 123 9841.

Who can assess patients?

A qualified health care professional must assess a patient’s medical need for transport before it is booked for each journey – this can be a doctor, nurse, midwife or senior therapist working in the NHS.

All PTS bookings will then be screened by the Transport Bureau for eligibility before the booking is accepted.

Community Transport Sussex

This community partnership provides you with door-to-door independence, if you have restricted mobility, through their volunteer car scheme, charged at 50p per mile.

If you live in Burgess Hill, Haywards Heath or surrounding villages, and need to visit either the Princess Royal Hospital or Royal Sussex County Hospital sites please call 01444 471919 (Mon-Fri from 9.30-11.30am).

Please contact the team as soon as you have your appointment letter.

For more information email