How we take care of your data

At last the avalanche of GDPR (General Data Protection Regulation) emails has slowed to a trickle! As you will know all too well, every organisation in the UK has been required to review how they process and make use of the information that they hold about their users. We have done the same and here we will briefly explain where you can go for more information if you need it.

The Library and Knowledge Service uses two systems to store information about our members. The first is our library management system, which allows members to find books and journals, and to borrow, renew and reserve items from our stock. You can view the information we hold on you in this system by using your library membership ID (on your membership card) and a PIN that we provide separately. If you do not know your PIN you can request it from
We have updated our Privacy Policy for the library management system, which you can find on our website.

The second system that we use is KnowledgeShare, which provides you with personalised evidence updates about new publications in your field and helps us to manage requests for in-depth evidence searches and information skills teaching. Those of you with an OpenAthens account will be able to log in to KnowledgeShare to check and update the details we hold about you. If you aren’t able to access the system just drop us an email.
KnowledgeShare also aims to facilitate networking and communities of practice within the NHS in order to avoid us all reinventing the wheel. For this reason we ask whether you would be happy to make your contact information available to other NHS staff, but we won’t share anything without your permission.
If your information is on KnowledgeShare then we will email you once a year to remind you and ask whether anything has changed (or if you’d like to be unsubscribed).

We have updated our Privacy Policy for KnowledgeShare, which you can find on the site.

If you would like to discuss this further, please contact, Head of Library & Knowledge Service.