Changes to our services – January 2021  

Changes to our services – January 2021

We are caring for a rapidly increasing number of patients with COVID-19, which is placing unprecedented pressure on our services. To ensure we can care for the high numbers of patients we are seeing, we have taken the difficult decision to postpone some routine planned procedures. This allows us to move staff between departments and support critical care and COVID-19 wards. We will contact all patients whose appointments need to be rescheduled.

We are also postponing or changing the way we provide many outpatient appointments. Some appointments will now be offered as virtual consultations. We will contact all patients whose outpatient appointments are affected. We are sorry we have had to take these steps and do understand the impact these decisions have on patients, families and carers. This decision is never taken lightly but will ensure we are able to treat patients who need urgent care quickly while maintaining the highest standards of safety for all our patients.

If you have been asked to come to the hospital for your appointment, please attend as normal. If you can’t attend or have any concerns, please contact your clinical team as soon as possible.