Here’s just a selection of the rich resources to support Patient Communication & Information. Explore our full range via our website: https://www.bsuh.nhs.uk/library/
NHS OpenAthens password required; register here: http://openathens.nice.org.uk/
Balzer Riley J Communication in nursing 8th ed 2017
Roebuck A Rethinking communication in health and social care 2017
Stein-Parbury J Patient and person: interpersonal skills in nursing 5th ed 2014
Sheldon L K Communication for nurses: talking with patients 2013
Silverman J Skills for communicating with patients 2013
Evidence searches carried out on Patient Communication & Information
- Health and wellbeing packs for patients
- How to relay risk/relative risk to patients about moving them from aspirin to clopidogrel for ischaemic stroke. How to present the information in a way that is meaningful – tools you could use – pictures, simple terms, charts, etc
- Examples of best/good practice generically to providing health promotion resources at county level.
- The use of media resources (eg DVDs or YouTube) as a patient education resource
- Evidence on using information to promote healthy behaviours.
Web and other resources
Published by the Department of Health. This toolkit has been developed to improve and monitor the information provided for patients across the NHS. It has been designed to make it easier for the NHS to produce good-quality information for patients and assess how it is used. It aims to raise the standard of written information for patients, their carer’s and people who use NHS services to make sure that the material produced is clear, concise, relevant, accurate and in everyday language, and meets the standards of other large organisations.
Brighton and Sussex University Hospitals (BSUH) policy to ensure all staff have the resources to produce accurate and user-friendly information for patients and carers. It refers primarily to printed literature but the principles shall also be used with different forms of media including web-based information, DVDs or audiotapes produced by the Trust. Scripts for DVDs and audiotapes should be submitted for review before the recording commences, under CPIG.
A general toolkit about producing health information.
A specific guide to creating health information for young people.
The Patient Information Forum (PiF) is an organisation for professionals working in health information. They campaign to ensure that consumer health information is central to high quality, patient centred care and help providers to develop high quality information for their patients and the public.