Getting better all the time

Brighton & Sussex University Hospitals NHS Trust (BSUH) are getting better all the time – that’s the overall message from an independent survey of Trust staff.

Each year, BSUH encourages its staff to take part in the national NHS Staff Survey, an important tool measuring the health of the Trust as a place to work and to provide care in.

The latest data, released today by NHS Surveys, shows that BSUH staff feel that the Trust has improved in over two-thirds of important measures, with the remaining measures staying the same.

“This continued improvement is very significant for our Trust,” said Denise Farmer, Chief Workforce and Organisational Development Officer for Brighton & Sussex University Hospitals NHS Trust (BSUH).

“A key measure is knowing how many colleagues consider patient care to be the organisation’s top priority. For the third year running, this measure has improved. In the year in which the CQC rated us as Outstanding for Caring, I believe that this shows our focus on our patients is getting stronger all the time.”

The largest ever number of BSUH staff took part in this latest national survey, indicating that more colleagues than ever feel able to speak up, have their voice heard and play a role in the continual improvements across the organisation.

Compared to national NHS results, BSUH is now on par with comparable acute trusts across the country, a significant improvement from the situation three years ago.

“The staff survey is just one way in which we hear the views so we can make improvements of their experience of working in the Trust,” Denise said.

“It is important to us to be a place where colleagues can be open, where they can give honest feedback and where that feedback will be listened to. This creates the opportunity for us to make the care we offer our patients better all the time by respecting the views of our staff.

“There is still a lot of work to be done, but this year’s survey shows that we are going in absolutely the right direction”.