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your stoma care discharge and prescription information card

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Where do I get my stoma care supplies from?


At discharge we will provide you with 2 weeks supply to meet your current stoma care needs. At your first home visit we will normally review your ongoing stoma care prescription requirements. Your GP will then be informed of these.

All stoma care products need to be prescribed and can be obtained with a prescription from either a Home Delivery Company or your local pharmacy.

We communicate with your GP to ensure that you have the correct products for your stoma care. Your prescription may require review at times as your needs may change. New stoma care products can only be prescribed following a clinical review and communication with your GP practice.


    Out of hours emergency stoma care supplies


    These can be obtained from: Level 9a, Royal Sussex County Hospital, Brighton Via the Level 9a Coordinator on: 01273 696955, bleep 68469.

    Or at: Princess Royal Hospital, Haywards Heath Hurstpierpoint Ward (the cupboard outside), 1st Floor, bleep 66014. Please ensure you call first so that appropriate stoma products can be gathered for you.


      Out of Hours Support


      If you need nursing attention out of hours and you are unable to wait until a Stoma Care CNS is available please call the following: NHS 111 and ask for a community nurse for the area you live in.


        Your product information


        Your equipment will be supplied by: Amcare 0800 393 889

        Chemist:__________________________

        Other :___________________________

        Your first delivery will be on:___________________________________


        Stoma Care Clinics


        There are a number of clinics available in a variety of locations and at different times for you to attend should you feel you need to see a Stoma Care Nurse. Please note we are happy to accept self-referrals.

        Product supplier Product name Product type Code number Number per box Frequency used

        Stoma Care Clinics


        There are a number of clinics available in a variety of locations and at different times for you to attend should you feel you need to see a Stoma Care Nurse. Please note we are happy to accept self-referrals.

        Clinic slots, by appointment only:

        Tuesday Morning
        Haywards Heath
        Princess Royal Hospital
        Outpatients Department
        Ground Floor
        Haywards Heath
        RH16 4EX

        Tuesday Morning
        Newhaven
        Newhaven Rehabilitation Centre, 1st Floor
        Church Hill
        Newhaven
        BN9 9HH

        Wednesday Morning
        Haywards Heath
        Princess Royal Hospital
        Outpatients Department
        Ground Floor
        Haywards Heath
        RH16 4EX

        Wednesday Evening
        Brighton
        Royal Sussex County Hospital
        Level 5, EACU
        Thomas Kemp Building
        Eastern Road
        BN2 5BE

        Thursday Morning
        Haywards Heath
        Princess Royal Hospital
        Outpatients Department
        Ground Floor
        Haywards Heath
        RH16 4EX

        Thursday Afternoon
        Haywards Heath
        Princess Royal Hospital
        Outpatients Department
        Ground Floor
        Haywards Heath

        Thursday Morning
        Brighton
        Royal Sussex County Hospital
        Outpatients Department
        Level 9a, Millennium Wing
        Brighton
        BN2 5BE

        Friday Afternoon
        Mile Oak
        Mile Oak Medical Centre
        Chalky Road
        Portslade
        East Sussex
        BN41 2WF

        Please ring 01273 696955, extension 64215, should you wish to book into any of the above clinics.


        When can I expect to be seen?


        You will be supported by the stoma care nurses following your discharge from hospital. You should expect to be reviewed along your recovery at the following times:

        Location When Your next appointment date and location
        Contact 1 This will usually be in the form of a Home Visit Within 7 days
        Contact 2 This will either be via telephone, home visit or clinic appointment Within 3 weeks
        Contact 3 This will be in clinic Within 6 weeks
        Contact 4 This will be in clinic Within 6 months
        Contact 5 This will be in clinic Within 1 year

        Please note these dates are used as a guide only. If you feel you need to see your Stoma Care Nurse outside of the time allotted to you, please contact the department on 01273 696955 extension 64215.

        Any other information particular to your stoma care:_________________________________________________________________________________________________________________________________________________________________________________________________________________

          Further Information



          This information is intended for patients receiving care in Brighton & Hove or Haywards Heath.

          The information here is for guidance purposes only and is in no way intended to replace professional clinical advice by a qualified practitioner.

          Publication Date: February 2020

          Review Date: November 2022

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