We aim to process all requests by the next working day.
We aim to supply 90% of article requests by the next working day*.
We aim to supply 75% of book requests within five working days*.
* Some items are requested from other libraries and so may take longer to supply
We may share the information you have provided with other libraries in order to satisfy your request.
We will meet urgent deadlines whenever possible and keep you informed of our actions and timescales.