The Freedom of Information Act 2000 provides public access to information held by public authorities. Under the Act, organisations such as ours may take up to 20 working days to respond to the requests we receive. Indicated in the table below are the Trust’s performance figures that include the number of requests the Trust received, the number of requests answered within 20 working days and the percentage of requests answered on time (i.e. compliant).
The Information Commissioner’s Office recommends that all public authorities aim for a compliance rate of 90% or better.
| Financial Year | Requests Received | Processed Within 20 Working Days | % Compliant |
| 2013/14 | 613 | 577 | 94% |
| 2014/15 | 641 | 617 | 96% |
| 2015/16 | 651 | 623 | 96% |
| 2016/17 | 616 | 598 | 97% |
| 2017/18 | 651 | 646 | 99% |
| 2018/19 | 683 | 648 | 95% |
| 2019/20 | Requests Received | Processed Within 20 Working Days | % Compliant |
| Apr – 2019 | 75 | 75 | 100% |
| May – 2019 | 88 | 80 | 91% |
| Jun – 2019 | 61 | 59 | 97% |
| Jul – 2019 | 78 | 74 | 95% |
| Aug – 2019 | 81 | 79 | 98% |
| Sep – 2019 | 85 | 84 | 99% |
| Oct – 2019 | 65 | 65 | 100% |
| Nov – 2019 | 72 | 72 | 100% |
| Dec – 2019 | 43 | tbc | tbc |
